Berwick, an early pioneer of quality improvement in health systems and healthcare, the Quadruple Aim expanded the goals of enhancing patient experience, reducing cost and optimizing population health to include improvements to the work-life and experience of clinicians and care teams that. It uses approaches such as health coaching, group visits, nutritional counseling, acupuncture, yoga, meditation, therapeutic massage, stress reduction, and other non-drug approaches for healing. Building off of the Triple Aim articulated by Dr. Their community-based approach to wellness - with a focus on promoting health outside the medical system - has demonstrated fewer hospital readmissions, shorter lengths of stay, and reduced costs, among other improvements. Whole-person care combines conventional medicine, non-drug treatments, and evidence-based complementary modalities to promote self-care. Medical care is augmented by Church Health Center Wellness, which provides fitness classes, nutritional education, counseling, and other services. All Plan physicians donate their services, and small businesses and self-employed individuals are also eligible to participate. Their MEMPHIS Plan, an employer-sponsored health program designed to serve uninsured workers, extends care and access to affordable services to thousands of Memphis residents. Appreciating a strong voice advocating for whole person health from the Samueli Foundation and Dr. The Center has 1,000 volunteer medical professionals and partners with most hospitals, labs, and diagnostic centers in the area to provide medical services to a low-income and often underserved patient base. Church Health Center is one of the stakeholder organizations in Healthy Shelby, a participant in IHI’s Triple Aim Improvement Community.Īs the largest privately funded faith-based health care organization in the US, Church Health Center provides quality, affordable health care to the working uninsured of Memphis and Shelby County, Tennessee. The framework encompasses reducing costs, improving population health and patient experience, with a new fourth domain: healthcare team well-being 2. Worldwide evidence shows that providing care in a whole-of-practice way using the Person-Centred Medical Home (PCMH) model, underpinned by Bodenheimer’s 10 building blocks, achieves these outcomes much more effectively than our current fee-for-service and isolationist model. Their work provides an inspiring example of a community that is working toward achieving the Triple Aim. Introduction In 2014, the Quadruple Aimadapted from the widely-accepted Triple Aim 1 was suggested as a framework to optimize healthcare system performance. Cambridge, MA: Institute for Healthcare Improvement October 2014.Ĭhurch Health Center in Memphis, Tennessee, is committed to encouraging healthy living for individuals as well as communities. Health Care, the Whole Person, and Community Engagement: Church Health Center of Memphis, Tennessee. The Quadruple Aim of health care - enhancing the patient experience, improving population health, reducing costs, and improving the work life and.
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